Job Description
:
Cannabis Dispensary ManagerPosition Type: Full-Time Salary: $100k+/year, Performance incentives with the opportunity to earn up to $150k/year Location: New Buffalo, MI Open to relocation assistance**Urb is on the lookout for an accomplished, dedicated, and skilled individual to assume the role of Dispensary Manager. We invite qualified candidates with robust experience in retail leadership, a genuine passion for the cannabis industry, and enthusiasm for growth to apply. The ideal candidate thrives in a dynamic, fast-paced environment, exudes motivation and trustworthiness, and is adept at working both independently and collaboratively within a team. RESPONSIBILITIES: As Dispensary Manager, you will play a pivotal role in elevating the customer experience, driving sales, and fostering a positive work environment conducive to growth and development. Your responsibilities will encompass overseeing day-to-day retail operations, including customer experience, staff development, financial management, inventory control, and compliance. Key duties include but are not limited to:
- Act as a liaison to the local community.
- Coach team members effectively and efficiently
- Cultivate an inviting environment to attract and retain clientele.
- Create and implement processes and procedures to create efficiencies throughout the departments
- Oversee and manage the operations of the dispensary, managing up to 200 team members at a time
- Provide ongoing training for staff in effective customer interaction and education.
- Manage dispensary employees, from hiring and onboarding to scheduling and supervision.
- Conduct regular performance reviews and address employee concerns.
- Set and exceed sales, service, and profit goals, implementing process improvements as needed.
- Develop and execute marketing and promotions strategies.
- Collaborate with senior management to create budgets and sales forecasts.
- Maintain meticulous reports on daily operations and financial aspects.
- Oversee quality product inventory using specialized tracking systems such as METRC and point of sale systems such as Dutchie.
- Stay informed about all products, brands, and industry-wide knowledge.
- Negotiate with wholesalers/vendors to secure quality product supplies.
- Create and maintain an organized workplace that aligns with Urb's brand and mission.
- Collaborate in the development and implementation of operational rules, regulations, policies, and procedures.
- Ensure staff adherence to best practices and verify dispensary compliance with local and state regulations.
QUALIFICATIONS AND SKILLS: We are seeking candidates with: - Exceptional management and team leadership experience in retail.
- Proven track record in achieving and surpassing sales goals.
- Proficiency in store operations and management.
- Familiarity with inventory, point-of-sale, and other systems and software, including cannabis industry platforms such as Dutchie, METRC, Stash Stock, and Weed Map.
- Must be proficient with Excel, Canva, and Microsoft Word
- Strong customer service and vendor relations skills.
- Experience in hiring, training, mentoring, and talent development.
- Dedication to creating a professional and welcoming environment.
- A growth mindset, integrity, and practical and proactive thinking.
- Balanced and intuitive decision-making skills.
- Accountability for oneself and others.
- Dedication and commitment to the Vision and Mission of Urb.
- Exceptional interpersonal communication skills.
NON-NEGOTIABLE REQUIREMENTS: - Minimum age of 21.
- BA or BS Degree is preferred
- 5+ years of experience in high-volume retail sales or equivalent.
- 3+ years of management experience
- Successful completion of a state-required background check for the cannabis industry.
- Ongoing compliance with all legal and company regulations for working in the industry.
Job Tags
Full time, Local area, Relocation package